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Genki Sushi - Pakuwon Mall Surabaya in East Java

Enjoy a calm atmosphere and fresh sushi at Genki Sushi in Pakuwon Mall, Surabaya. A casual Japanese dining spot with affordable prices.

4.6 820 reviews Japanese Restaurant American · Southern

Pakuwon Mall, Jl. Mayjend. Jonosewojo Lantai Ground, Babatan, Kec. Wiyung, Surabaya, Jawa Timur 60227, Indonesia

FoodPlacee Passport Indonesia · East Java · 48184
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Genki Sushi - Pakuwon Mall Surabaya

Babatan, Surabaya, East Java, Indonesia

Sushi Chicken Teriyaki Bowl Egg Roll Salmon Teriyaki Bowl
Rating★ 4.6 / 5
CategoryJapanese Restaurant
Today 10:00 AM - 10:00 PM

Overview

About This Food Place

Genki Sushi - Pakuwon Mall Surabaya offers a unique dining experience where sushi and maki rolls glide along a moving conveyor belt, inviting diners to pick their favorites as they pass by. This Japan-based chain is celebrated for combining traditional Japanese flavors with a modern, fun serving style in a casual and cosy setting.

Located conveniently within Pakuwon Mall, this sushi restaurant caters to both solo diners and groups, perfect for lunch, dinner, or a quick bite. The menu features halal options and diverse popular dishes like Salmon Teriyaki Bowl, Chicken Teriyaki Bowl, and Hot Green Tea, all served with attentive table service or available for takeaway and delivery.

Gallery

Photos from Genki Sushi - Pakuwon Mall Surabaya

Real shots of the food, atmosphere, and signature dishes at this location.

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Local favorites

Why People Come Here

Visitors appreciate this trendy Japanese restaurant for its unique sushi delivery, friendly atmosphere, and diverse menu options suitable for all dining occasions.

Innovative Conveyor Belt Service

Diners enjoy plucking sushi and maki rolls from a moving conveyor belt, making ordering fun and efficient.

Perfect for Groups and Solo Dining

The casual and cosy setting welcomes groups, tourists, and university students alike, ideal for lunch, dinner, or a quick bite.

Highly Rated with Great Reviews

A 4.6 rating from over 820 reviews highlights quality dishes like salmon teriyaki and chicken teriyaki bowls praised by many guests.

Convenient Location & Accessibility

Located inside Pakuwon Mall Surabaya with wheelchair-accessible entrance and paid parking, making visits smooth for all guests.

Quick and Friendly Service

The modern ordering system and attentive staff ensure efficient table service for a dining experience ranging from 5 to 45 minutes.

Halal and Kid-Friendly Menu

Halal food options and a dedicated kids' menu make it a welcoming spot for families with children.

Experience

When & How to Enjoy This Place

Discover how to make the most of your visit to this vibrant sushi spot, whether dining alone or with company.

The lively conveyor belt concept adds fun to every visit, while the friendly staff and cozy atmosphere enhance the casual dining experience. Ideal for quick meals or relaxed lunches, the restaurant also welcomes university students and tourists eager to try authentic Japanese cuisine with a trendy twist. — FoodPlacee editorial note

Group Dinner

Gather friends or family to share a variety of sushi and Japanese bowls. The casual and cosy setting encourages a relaxed, convivial atmosphere ideal for social dining.

Lunch Break

Enjoy a quick, satisfying meal during a busy day. The efficient conveyor belt system and table service mean minimal wait times and a variety of tasty options.

Solo Dining

A comforting and engaging experience for individuals looking to enjoy quality sushi and bowls without the fuss, enhanced by the attentive service and inviting atmosphere.

Takeaway & Delivery

For those preferring to dine at home or on the go, convenient no-contact delivery and takeaway options are available, maintaining the high quality and freshness of each dish.

Family-Friendly Meal

With a kids' menu and a fun, fast-moving sushi train, this restaurant offers an entertaining and welcoming environment for families with children.

Reservation-Friendly Visit

Plan ahead with reservations to secure a table during busy hours, ensuring a smooth dining experience whether for a casual meal or special occasion.

Best for

Lunch Dinner Solo dining Groups Takeaway Delivery Good for kids Credit cards accepted

Guest sentiment

What People Feel

A snapshot of what local diners frequently mention about this location.

A
Anggi 2 month ago

"Unique and interesting way to serve your food, and the food itself quite good. My favorites is salmon with garlic sauce and scallop with spicy mayo. Reasonable price for taste and quality"

GI
grace irene 2 month ago

"The place is quite nice you can access it from the sogo lobby or from inside the mall it self. The food is good and the service is nice a lot of kids friendly menus, if you want to bring kids please do mind that this place have a track and it’s quite fast"

H
Heningdini 3 month ago

"The place has a cozy vibe. The staff is super friendly and attentive, making the dining experience even more enjoyable."

ANS
Anisyah Nurwulan Sari 3 month ago

"Fun Concept, But the Sushi Was Just So-So I recently visited Genki Sushi Pakuwon, a train-style sushi restaurant, excited to try the conveyor belt concept. The experience was definitely fun and unique, but when it came to the actual taste of the sushi, it left me wanting more. Sushi Quality: The variety of sushi on the conveyor belt by the train was impressive, with plenty of options to choose from the menu and then come automatically. However, the taste was pretty average. The fish was fresh enough, but the flavors didn’t really stand out. The nigiri lacked that melt-in-your-mouth quality you expect from good sushi. Specialty Rolls: I tried a few of their specialty rolls, and while they were visually appealing, they were just okay in terms of flavor. The ingredients didn’t seem to blend as well as they could have, and the sauces overpowered the more delicate flavors of the fish. Service: The service was efficient and friendly. The staff were quick to clear plates and assist with any special orders from the menu. They were also happy to explain how the train system worked, which was helpful for first-timers like myself. While the sushi didn’t impress me, the overall experience was pleasant because of the attentive staff. Atmosphere: The atmosphere was casual and fun, with the train of sushi running through the restaurant. It’s a great casual meal or to enjoy with friends, especially if you’re looking for something interactive and different. The place was clean and well-maintained, and it had a lively energy that made the experience enjoyable, even if the food wasn’t exceptional. Final Thoughts: While the concept of a train-style sushi restaurant is a lot of fun and the variety is great, the quality and taste of the sushi were just so-so. If you’re looking for a quick and novel dining experience, it’s worth a visit."

A
Alexander 3 month ago

"Good service, good food, good view to outside, variety of Japanese cuisine to choose, cute train that delivers your food gimmick"

VV
Vivian Vivian 3 month ago

"Genki sushi is usually located inside sogo. They have a unique concept, a train will deliver the menu that you order from an ipad. Genki sushi is more expensive than sushi tei, however genki sushi has a high quality sushi. The sashimi such as salmon belly is so good here, it is fresh and they cut it thicker than sushi tei. You also have to try their menu with spicy mayo. The rice bowl here is good. As for the drinks you will have to pay for ocha here unlike sushitei. You can pay using your MAP voucher or club points here. Prepare about 200k/person if you want to eat at here"

YY
yusup yahano 4 month ago

"fun and relaxing environment for my kids. my children loves the food . and how it was delivered . will recommend again. 10/10"

D
Daniello 4 month ago

"The food is really amazing and also Delicious! Tastes like authentic Japanese food! My favorite Restaurant!"

Visit info

When to Visit

Weekly hours below — always confirm with the business before holidays or special events.

Today Open now · until 10:00 PM
Weekly hours
Monday 10:00 AM - 10:00 PM
Tuesday 10:00 AM - 10:00 PM
Wednesday 10:00 AM - 10:00 PM
Thursday 10:00 AM - 10:00 PM
Friday 10:00 AM - 10:00 PM
Saturday 10:00 AM - 10:00 PM
Sunday 10:00 AM - 10:00 PM
Hours may change. Please confirm with the business before visiting.

Best time to visit

Open daily from 10 AM to 10 PM, this restaurant accommodates a variety of dining occasions for both casual visitors and reserved guests.

Weekdays 10 AM - 10 PM for quieter dining Evenings perfect for groups and dinner Spend between 5 and 45 minutes enjoying your meal Open late for dinner and casual night visits Reservations accepted for planned visits

On the map

Where This Food Place Lives

Find your way to Genki Sushi - Pakuwon Mall Surabaya in East Java .

Address Pakuwon Mall, Jl. Mayjend. Jonosewojo Lantai Ground, Babatan, Kec. Wiyung, Surabaya, Jawa Timur 60227, Indonesia
Phone +62 31 99147433
Area East Java
Call Address copied ✓

Questions answered

Food Place Questions

Find answers to common questions about dining at Genki Sushi - Pakuwon Mall Surabaya, including menu options, services, and more.

The restaurant is open daily from 10:00 AM to 10:00 PM. Hours may vary on holidays or special occasions, so checking ahead is recommended.

Diners can enjoy brunch, lunch, dinner, and dessert with table service available. Both dine-in and takeaway options are provided, along with no-contact delivery and regular delivery services.

Yes, the restaurant offers a kids’ menu and is good for children. The casual and cosy atmosphere makes it comfortable for families to enjoy meals together.

Halal food options and quick bites are available at this location. It’s advisable to confirm specific dietary requirements with staff during your visit.

Payments can be made using credit cards, debit cards, and NFC mobile payments, providing convenient options for guests.

Yes, there is paid parking available at the mall, making it easy to access the restaurant by car.

Highly recommended menu items include sushi, chicken teriyaki bowl, salmon teriyaki bowl, egg roll, rice bowl, hot green tea, corn salad, and egg salad. Menu offerings may change over time.

Yes, the entrance is wheelchair-accessible, helping ensure a comfortable visit for guests with mobility needs.

For owners

Own or manage this food place?

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Menus, prices, hours, services, and availability may change. Please contact the food place directly before visiting or ordering.